At Riyanika Jewels, we value your privacy and are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, protect, and disclose your data when you interact with our website, mobile applications, or other digital platforms (collectively referred to as "portal"). By using our services, you consent to the practices described in this Privacy Policy.
In this Privacy Policy, Riyanika Jewels Online Services is referred to as “we,” “us,” or “our,” and the end users are referred to as “you,” “your,” or “user.”
Privacy Policy Changes
We may update this Privacy Policy at any time by posting the revised version on the "Privacy Policy" section of our website. The revised Privacy Policy will be effective immediately once posted. It is your responsibility to review this page periodically to stay informed about any revisions. Your continued use of the website constitutes your acceptance of the terms outlined in the revised Privacy Policy.
Data Controller
The data controller responsible for your personal data is Riyanika Jewels Online Services, registered in India. If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your data protection rights, you can contact the data controller via email at contact@riyanikajewels.com.
Information We Collect
1. Web Server Log Information
When you visit our website, our third-party server automatically logs your IP address, browser type, operating system, referring URL, pages accessed, and the date and time of the request. This information is collected for general website analysis and security purposes. We do not attempt to identify individual users from server log data unless we are investigating suspicious or potential criminal activity.
2. Cookies
Cookies are small data files sent to your browser by our website. We use cookies to help improve your experience, including:
Essential Cookies: Necessary for the basic functioning of the site.
Functional Cookies: Enhance your website experience.
Analytical Cookies: Help us understand how you interact with our site to improve it.
You can reject or block cookies via your browser settings, but this may limit certain features on our website. We use cookies to remember your preferences and improve website functionality.
For more information about cookies and how to manage them, you can refer to your browser’s help menu or visit Google Analytics Opt-out.
Information We Collect When You Contact Us
When you contact us, we may collect the following information:
Email ID
Contact Number
Name
Address
Sizes (if applicable)
This information is stored with our third-party email provider and used to process your queries.
Information We Collect When You Interact with Our Website
1. Subscription/Newsletters
If you opt-in to receive newsletters or marketing communications, we collect your:
Email address
Device OS
Country code
This information is stored on our email provider’s servers and used to send you offers and updates about our products and services.
2. Registration/Checkout/Guest Checkout
When you register or place an order on our website, we collect the following personal information:
Name
Shipping and Billing Address
Phone Number
Email Address
Password (encrypted and stored securely)
This information helps us provide a better experience for returning users and to fulfill your orders.
Payment Information
We use third-party payment processors (e.g., PayPal, RazorPay, PayU) to handle your payment transactions. These third parties process your payment information in accordance with their privacy policies, which can be accessed via the following links:
PayPal Privacy Policy
RazorPay Privacy Policy
PayU Privacy Policy
We do not store any payment details like credit card information on our servers.
Disclosure and Additional Uses of Your Information
1. Disclosure to Service Providers
We share your personal information with third-party service providers that assist us in operating our website or delivering services to you. These include:
Email and Mailing List Providers
IT Service Providers
Web Developers
Hosting Providers
Your information will only be shared with these third parties where necessary to run our business.
2. Disclosure for Legal Reasons
We may disclose your information for the following purposes:
To comply with applicable laws and regulations
To enforce our legal rights
For legal or potential legal disputes or proceedings
For ongoing compliance with laws, regulations, and other legal obligations
3. Disclosure to Third-Party Providers
We may also provide your data to third-party providers including:
Analytics Partners
Business Partners
Affiliates
Advisors, Contractors, and Sponsors
These parties may use your data as part of their role in supporting our business.
How Long We Retain Your Information
We retain your personal information for as long as necessary for legal, business, or tax purposes. After placing an order, we retain the information for a minimum period of seven years in compliance with legal record-keeping requirements.
Your Rights Regarding Your Information
Under data protection laws, you have the following rights concerning your personal data:
Right to Access: You may request access to the information we hold about you.
Right to Rectification or Deletion: You can request corrections to or the deletion of your information.
Right to Restrict Processing: You can ask us to limit how we process your data.
Right to Data Portability: You can request a copy of your information in a machine-readable format for transfer to another data controller.
Right to Object: You can object to certain types of data processing, such as direct marketing.
Right to Withdraw Consent: If we rely on your consent to process your data, you can withdraw it at any time.
In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the business transaction. You will be notified if this occurs, and any changes to how your data is handled will be reflected in an updated Privacy Policy.
Miscellaneous Privacy Issues
Minors: Our website is not intended for users under the age of 18. We do not knowingly collect personal information from anyone under 18.
Advertising: We may use Google Remarketing to advertise online. Third-party vendors, including Google, use cookies to display ads based on your past visits to our site.
Contact Us
If you have any questions about this Privacy Policy or need assistance with your data, please contact us:
Thank you for trusting Riyanika Jewels with your personal information. We are committed to ensuring that your data is handled securely and responsibly.
